Deep inside, every Technical Support engineer thinks they’re better than their customers. We’re here to prove them wrong.

We think it’s important to show humility and learn from own mistakes. And laugh at other’s.
Although having a chuckle is good and all, sometimes you have to take a bitter pill to improve.
If you ended up in here, there probably is a reason. Think about it.
There are two separate categories. Treat them like “Do’s” and “Don’ts”.

Enjoy.