A dialogue that happened between two support engineers from two different companies that have a partnership:

Engineer from Company #1: Show me the output of this command: ll -ahl /path/to/container/CONTAINER_ID_HERE
Engineer from Company #2: ll -ahl /vz/private/CONTAINER_ID_HERE
Engineer from Company #2: ls: unable to access /path/to/container/CONTAINER_ID_HERE: file or directory not found
Engineer from Company #1: Are you serious right now?

Type: Ticket handling
Score: Bad
Reason: Do we even need one?